Whichever way you choose to pay, it’s important to make sure your payments remain up to date to make sure you’re covered – missed or late payments can delay or cause a claim to be declined.
Our preferred method of payment is either direct debit or monthly by credit card. This way, we can quickly and easily follow up if a payment is accidentally delayed so you can continue to stay covered. We'll never take anything out of your bank account without your permission.
When you call to take out a policy, please ensure you have your bank account or credit card details handy so we can help get you sorted.
Our specialist Customer Care Team is here to support vulnerable customers. If you’re experiencing financial hardship, please fill in this form and one of our team will be in touch with you within five working days. We have a range of ways to help you, so you can stay insured and protected.
Request financial hardship assistance
Any questions? Don't hesitate to give us a shout on 0800 501 508.